FAQs – General Questions

Home Appliances Questions

Choosing a Bagless Vacuum - Is a Bagless Vacuum Right for Me?

The cyclonic action of a bagless vacuum uses technology that takes a stream of air and dirt and spins it in the vacuum like a mini-dirt tornado. The debris falls into a cup and the air stream moves out of the vacuum through a filter.
Choose a bagless vacuum cleaner if:
You have a high maintenance/active household (or any other environment) with children and/or pets. You are saving the expense of constantly buying vacuum bags and avoiding the aggravation of not having one when you need one. There is also the option of retrieving an item that was accidentally sucked up, which is common in households with children.
You buy our Arshia Bagless Vacuum Cleaner with better air flow with high suction power and you will keep your home and vacuum in tip-top shape.

Instructions for Using Microwave - Can I cook any pressurized food or sealed container?

Do not attempt to boil eggs by microwaving, it will cause the eggs to burst and splatter inside the oven if the egg shell is not removed. Boiled eggs with shell cannot be reheated by microwaving. Crack or cut any shelled or thick skinned food. Be sure to remove the shell or make crack or incision in the food. If this is not done, the food will burst in the middle of the operation. Uncap or uncork bottles without fail, as it may crack if it is not removed.

Hand Mixer speed - What Speed Suited to What Ingredients?

Lower speeds are the more commonly used with a hand mixer, their uses ranging from batter to cream, to mixing pastry ingredients. The higher speeds tend only to be used for lighter, thinner mixtures such as whisked sponge or egg whites, but this should always be reached by gradually increasing the speed, rather than suddenly setting the hand mixer to high.

Arshia Hand Mixer - What is a Hand Mixer?

A Hand Mixer is a handheld appliance used for mixing cake and pastry mixtures. They are also used for whisking. The double beaters are the main function of a Hand Mixer.

Instruction for Sandwich Maker - When is my Sandwich Maker ready for use?

As soon as you plug the Sandwich Maker in the red power light should turn on. It will then heat itself up to an optimal toasting temperature, when it has reached this temperature the green light will turn on, alerting you to the fact the Sandwich Maker is ready to use.

Arshia Deep Fryer - Can I re-use the oil from my Deep Fryer?

Yes, but you should allow the oil to cool, and then pour the oil through Muslin or absorbent paper before re-using. However oil should be completely changed after every 8-10 uses.

Noise from Kettle - Why is my Kettle Noisy?

All kettles regardless of manufacture will make a noise whilst boiling. Your kettle will get noisier as it reaches boiling point. Once your kettle has boiled the noise will abate. If you prefer a quieter kettle we would recommend a kettle, which has a stealth element, fitted. Arshia produces a number of stealth element kettles which can be seen on the Arshia website.

Electric Kettle Work Capacity - What’s the minimum and maximum capacity I can boil?

The minimum and maximum water capacity a kettle can boil is represented on the water window or gauge of the kettle. To maintain your kettle in a safe environment, do not boil under or over the recommended units.

Food Processor Uses - What is a Food Processor?

A food Processor is a device that aims to do most jobs you could want to do in a kitchen when preparing food, both quicker and with less effort than it would be to do such jobs by hand. The primary function of a Food Processor is chopping, and nearly all-available Food Processors have a shredding and slicing function of some sort.

Hand Mixers: A Must-have - Who makes a good Hand mixer?

Every kitchen needs a quality hand mixer. Arshia offers one of the most affordable quality stand mixers for the modern kitchen. Not only do these mixers come in a variety of colors to suit the décor of your kitchen, they also offer a wide variety of attachments, depending on your cooking and/or baking needs. From juicers to meat grinders, there’s almost nothing a Kitchen aid hand mixer can’t do!

Food Processor: A Must-have! - What is an essential cooking utensil?

No matter how you look at it, there is one cooking utensil that is nearly impossible to avoid having: A food processor. Sure, using a knife and cutting board is traditional, but frankly it can take hours to chop herbs and vegetables. When you need to chop just one onion, or make fresh breadcrumbs from a few slices of bread, this tool is a real help for any kitchen. Its size means that it does not take up much space in the cabinet, and the cleanup is fairly simple (place removable parts in the dishwasher).

Steam Iron Safety - How Do I Use my Steam Iron With Safety?

When using electrical appliances, basic safety precautions should always be followed: –

– Use iron only for its intended use.

– Close supervision is necessary for this appliance being used near children. The user must not

– leave the iron unattended while it is connected to the supply.

– Children should be supervised to ensure that they do not play with the appliance.

– This application is not intended for use by persons (including children) with reduced physical,

sensory or mental capabilities, or lack of experience and knowledge, unless they have been given

supervision or instruction concerning use of the appliance by a person responsible for their safety.

– To protect against a risk of electric shock, do not immerse the iron in water or other liquids.

– The iron should always be turned to minimum before plugging or unplugging from outlet. Never

pull cord to disconnect from electrical outlet; instead, grasp plug and pull to disconnect.

– Always disconnect iron from electrical outlet when not in use.

– Do not allow cord to touch hot surfaces. Allow the iron to cool completely then store in the upright

position on its heel.

– Do not touch hot surfaces. High temperatures are generated during use which could cause burns.

– Always use the handle and warn others (especially children) of the possible dangers of burns

from steam, hot water or the soleplate, especially when ironing vertically.

– The iron must be used and rested on a stable surface.

– When placing the iron on its stand, ensure that the surface on which the stand is placed is stable.

– The iron is not to be used if it has been dropped, if there are visible signs of damage or if it is


– Never use the appliance if it is damaged in any way.

– If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a

similarly qualified person in order to avoid a hazard…

– Check the cord periodically for possible damaged.

– Do not allow the power cord to hang down over edges where it can be reached by children.

Unplug the appliance from the mains supply:

before filling with water or emptying it, before cleaning and maintenance,

immediately after use.

– Never iron or dampen cloths while wearing them.

– Store the unit out of reach of children.

– Do not use outdoors or in bathrooms.




Use for the first time on a piece of damp cloth to remove any residue on the   soleplate.

When first used some vapor may be emitted. This will cease after a short while.

First sort items to be ironed, according to the   International Textile Care Labeling Code.

Check the garment label for the required ironing temperature,

If you do not know what kind (s) of fabric (s) an article is made of, determine the right ironing

temperature by ironing a part that will not be visible when you wear or use the article. Silk, woolen

and synthetic materials: iron the reverse side of the fabric to prevent shiny patches.

Avoid using the spray function to prevent stains.

Put the iron on ills heel and turn the temperature dial to minimum. Plug the cord into the electrical


– Select the temperature setting required by rotating the temperature dial so that the desired setting is

aligned with the heating indicator light I dial indicator.

– The heating indicator light will glow showing that the iron is heating up. When the heating indicator light

has first gone out, wait for a while before start ironing. The light will glow and go out as the thermostat

maintains the selected temperature.


– IMPORTANT: The steam iron incorporates a thermal safety fuse to protect the steam iron from

over-heating. However, the iron should not be left unattended while it is connected to an electrical

outlet. Special care should always be taken when there are children in the home.

– Iron fabrics requiring the lowest temperature first. Work gradually to the higher temperatures.

Remove the mains plug from the electrical outlet before

filling with water.

Set the Steam Selector knob to correct position

Open the water filling inlet cover, place the iron on its heel on, use the water

filling beaker supplied to pour water slowly into the filling

hole until the maximum water level is reached.

Never fill the tank beyond the MAX indication when

the iron is standing vertically on its heel.


Push firmly to close the water filling inlet cover

During the ironing process, always ensure there is

sufficient water in the water tank .




Water containing sediments and alkalis will cause the

steam holes and internal workings of the iron to fur.

The specially designed steam chamber and the

anti-scaling valve, which is removable for cleaning, gives

your steam iron protection against furring. You can use

tap water in your iron, unless it is particularly hard and

your iron is not fitted with an anti-calc filter, in which case

the use of distilled or demineralized water is advised.

To guarantee the maximum life-time of your steam iron:

Never use vinegar, starch or chemically decaled water.

The harder the water the more the iron should be self-cleaned

Remove any sticker or protective cover from the soleplate before using the iron.

Check if the voltage rating on the appliance corresponds to the local mains voltage before you connect the appliance.

Read carefully and save all the instructions provided with an appliance.




The built-in anti-calc filter reduces the build-up of lime scale which occurs during steam ironing, this will prolong

the working life of your iron. However, please note that the anti-calc filter will not completely stop the natural

process of lime scale build-up.




With conventional steam irons, water may drip from the soleplate if a too low temperature has been selected.

This will then cause stains. This iron is fitted with a Drip Stop system which is designed to stop steaming

automatically when the iron is at too low temperatures. During use the drip stop system may emit a’ click’

particularly during heat-up or whilst cooling down. This is perfectly normal and indicates that the system is

functioning correctly.




When steam ironing, ensure that the water tank is at least 1/4 full of water.

Important: Your iron has a dry tank alert feature, the water tank illumination light will blink if the tank is

nearly empty and needs refilling. Always check that the water tank has an adequate amount of water

in it to ensure optimum steam production. As per the indications on the temperature dial and the table A

(see section” Setting the temperature”) that steam-ironing is only possible at higher ironing temperatures,

indicated with •• or •••.


The drip stop system will automatically stop the iron from

steaming if the selected temperature is too low.

Plug into the mains supply and switch on.


Set the temperature dial at the required position within the

steam area ( •• or ••• ) and wait until the heating indicator

light has gone out.

Set the steam selector to the required setting. You can then

begin steam ironing.

The Surge of Steam provides an extra burst of steam which is ideal for removal of stubborn creases and

wrinkles during STEAM or DRY ironing.


The Surge of Steam function can only be used at temperature settings

between ••• or LINEN.


Lift the iron slightly above the surface of the fabric, press the Surge

An intense’ burst’ of steam penetrates deep into the fabric.

between pressing the Surge of Steam button

down firmly and then release it during ironing.

For optimum steam quality, leave an interval of at least four seconds




The Vertical Steam system allows you to use the iron for vertical ironing.

This is especially useful for getting wrinkles out of hanging clothes,

curtains, wall hangings, etc. Hold the iron vertically, in front olthe item

to be steamed and press the Surge of Steam button.


WARNING! Never iron clothes on the body or direct the steam towards people!


NOTE: Hold the iron a few centimeters from the garment to

avoid burning delicate fabrics.




For difficult areas e. g. collars, cuffs, pockets and buttons, press the surge of steam button,

the steam channels in the soleplate deliver more steam around the front of the iron,

preconditioning the fabric before you iron it, for easier and faster ironing results.

Caution: keep children away from the directional precondition steam and do not hold your

fingers in front of the soleplate tip when activating this function.




Spray may be used to dampen difficult fabrics, dry areas, wool items and

accidental creases. Press the spray button a couple of times to moisten




Disconnect from the mains supply.

Open the water filling inlet cover.

Invert iron and shake the iron to empty the water tank, and then

stand the iron in an upright position to allow cooling.

In order to save space, the power cord may be easily wound around the cord

wrap facility and fixed with the cord clip,

after the iron has cooled.

Never wrap the power cord tightly around the built-in cord wrap facility.

Always store the iron (with water emptied from water tank)




Your iron will give the best ironing results and last longer if you apply

self-cleaning’ regularly (once or twice a month) to remove any scale or impurities.

Fill the water tank up to’ MAX’ water level with water filling beaker supplied.

– Place the iron on its heel.

– Plug into the mains supply and switch on at the socket.

– Allow the iron to heat up until the heating indicator light first goes out.

– Remove the plug from the wall socket.

– Hold the iron horizontally over the sink.

– Push and hold “button


Caution: Boiling water and steam will emit from the holes in the soleplate.

Impurities and scale(if any) will be flushed.

Move the iron forwards and backwards while this happens.

NOTE: Once you have done this, it is normal for a little water to

remain in the water tank because the irons anti-drip system

may prevent the tank being completely emptied.

This will not affect its ironing performance.




Disconnect from the mains supply by removing the plug.

Certain fabric finish residues may build up on the soleplate,

these may be removed by cleaning with a rough cloth soaked in a vinegar water solution. Dry with

a cloth.

Do not use abrasives or scouring pads to clean the soleplate.


Keep the soleplate smooth: avoid hard contact with metal objects. Do not scratch or damage the

surface of the soleplate.

may damage the surface of the iron

Wipe the upper part of the iron with a damp cloth. Do not use abrasives or harsh cleaners as they

Never immerse the iron in water or any liquids.


Do not put vinegar or other decaling agents into the water tank.

To clean steam holes-simply use a damp cloth to wipe away any build up of lint or starch from

inside steam holes


1.Variable Steam: The steam selector allows you to select the desired steam output for each garment.

Alternatively, Select the dry setting”c2S “to iron without steam.


  1. Self-Clean: Press and hold the button at “Self Clean” position for cleaning and preventing of scale build up that can

affect the steam iron performance.


  1. Spray Button is conveniently positioned for a fine mist spray.


  1. Surge of steam Button for an extra burst of steam.


  1. Vertical Surge of steam-Pressing the Surge of Steam button with the iron in an

upright position produces a vertical surge of steam, which is ideal for steaming curtains

and suits, and removing creases from delicate fabrics.


  1. Extra Long 3m Cord with Flexible Grommet. For greater versatility and ease of movement

when ironing. The flexible grommet protects the cord from fraying.


  1. The cord outlet allows free movement of the cord in any direction for greater

maneuverability when ironing.


  1. Safety Auto-Off indicating light

The 3 way safety auto-off automatically switches

the iron off after approx. 10 minutes of the iron

standing motionless in an upright positional will

also switch off for 30 seconds flat on the soleplate,

or if it is knocked on to its side. The “AUTO OFF”

indicating light will blink and the iron will beep

until the iron is moved to reset the power.


  1. Soft touch hand grip.


  1. Water filling cap

To prevent lint from entering water tank and stops

Water spilling from the iron.

The wide water inlet allows for easy filling, without bubbling.


  1. Spray Nozzle


  1. Profiled Ceramic Coated Soleplate with directional precondition steam

and full length button groove.


  1. Maximum Water Level Indicator do not exceed the maximum

water level when the iron is in the upright position.


  1. Temperature Dial and Dial Indicator. Temperature selection

from minimum (synthetics) through to maximum (linen).

  1. Heating Indicator Light. Light turns off when selected temperature is reached.
  2. Built in anti-calc filter.


  1. Extra Large. Easy-fill Water Tank with OnlOff Illumination

to a power supply the water tank will illuminates showing that the iron is on. The illumination light turns on as long as the iron is plugged in. When the plug is disconnected from the power supply the illumination light turns off.

The extra large water tank holds 400ml of water for continual high

steam performance, without having to refill the tank regularly. When the iron is connected


  1. The water tank illumination light will blink when the water tank is nearly

empty and needs topping up with water. It is important to keep the

water tank adequately filled with water to ensure optimum steam



  1. Cord Wrap Facility with Cord Clip The built-in cord wrap facility enables neat and

Never wrap the cord around a hot iron, first allow cooling fully.

Never wrap the power cord tightly around the built-in cord wrap facility.

tidy storage of the cord when the iron is notin use. Never cover the soleplate with the cord.


  1. Filling beaker

Home Essentials Questions

Is Teflon® harmful to my health?

Is Teflon harmful to my health?

Teflon® is a registerd trademark of DuPont TM .

Cookware made with Teflon® non-stick coatings is totally safe for everyday consumer and commercial use.

The U.S. Food & Drug Administration has found DuPont non-stick coatings acceptable for conventional kitchen use, as have health regulatory agencies around the world.

In addition, prior to their introduction more than 40 years ago, DuPont non-stick coatings underwent exhaustive studies at DuPont Haskell Laboratory for Health & Environmental Sciences, a globally recognized research and testing facility.

For more than 40 years, consumers have used these products safely  without health problems – cookware made with Teflon® non-stick coatings is completely safe for normal kitchen use. There are millions of pots and pans coated with DuPont™ Teflon® coatings in use around the world.

Information You Should Know About The Use of Non-stick Cookware with Teflon®

DuPont non-stick coatings are safe for everyday kitchen use.

Low or medium heat is recommended for cookware with DuPont non-stick surfaces, however, the coatings can withstand temperatures up to 500°F, which is well above what is recommended for frying and baking.

  • Non-stick cookware made with Teflon® is safe for use across a range of everyday cooking temperatures. For example:
  • Boiling temperature is 212 degrees F.
  • The normal temperature of a frying pan while meat is cooking can range from to 400 to 470 degrees F
  • The highest temperature used in baking — such as for roasting poultry or vegetables — is about 450 degrees F.
  • Most baked goods – such as cookies or cakes – are baked at temperatures in the 325 degrees F to 400 degrees F range.

DuPont has shared information on the safe use of cookware made with Teflon® non-stick coatings with customers and consumers since its introduction.

Information About Your Personal Safety

Non-stick cookware made with Teflon® non-stick coatings is totally safe for consumer and commercial use, but like any home appliance or houseware products, these products can be misused and abused.

DuPont nonstick coatings are formulated and quality tested to resist chipping and peeling.  However, the nonstick finish can be damaged.

In the event that particles from the nonstick coatings are accidentally ingested, there is no danger because the coatings are inert and nontoxic.

Fumes from a grossly overheated coating may produce temporary flu-like symptoms. There are no long-term health effects, and this situation can be avoided by proper ventilation and cooking practices.

Please view attachment for more information on nonstick coating safety or visit the following sites for additional helpful information on nonstick coatings:



For additonal information on nonstick coatings and more……..please visit the following site:


Timing is Everything - How important is a timer in the kitchen?

Here’s a kitchen utensil you may not have considered before: A digital timer. Digital timers help keep your kitchen tasks under control. You can time the exact seconds, minutes or hours needed for a cooking process. Many come with a flip-out stand and a magnetic backing, so you always can keep them handy. Some can be clipped to your belt if you need to leave the kitchen. Others come with a string to hang around your neck. Nothing ruins a meal like over- or undercooking; don’t rule out the importance of a timer!

Use of Tongs - What are tongs used for?

How often do you use tongs when you cook? Tongs are one of the most underestimated cooking utensils. The thought of them may bring back high school cafeteria flashbacks, but tongs are actually great for a variety of uses. Use them for outdoor grilling and turning pan-fried meats and fish. Restaurant-style stainless tongs are a wonderful way to turning greens as they cook, serve long pasta with sauce, or even toss salads. Try to find tongs with self-locking devices so they will stay closed when stored.

Pot Racks - Do I need a pot rack?

Want to free up some cupboard space and make your pots and pans more accessible? A pot rack might be the answer for you, and can be as simple as a handrail and several S-hooks hung on your wall or from your ceiling. Handrails are better than towel bars as they support more weight. 10″ – 30″ in length will do, depending on how long and big you want your pot rack to be.

Have any questions we didn’t answer?

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